AIG Global Services (Malaysia) is an established MSC-status company offering Global Shared Services to American International Group (AIG) companies around the world. These include both Information Technology Services, as well as Business Processing Services.
American International Group, Inc. (AIG), world leaders in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer.
AIG Global Services (Malaysia) has established centers of excellence for many of its services and is staffed with high-caliber professionals. The company values industry standards and aggressively ensures that the services offered are on par with the best globally. AIG Global Services (Malaysia) is CMMi Level 3 certified and our Infrastructure Managed Services follow ITIL Best Practices. We are firm believers in the certification of individuals and will invest in our workforce to ensure that these needs are met.
We have an employee centric culture which places value on teamwork, leadership by example, quality, a fun & innovative culture, respect, results and integrity.
We seek dynamic individuals who are able to meet the demands of working for global customers with the possibility of international travel.
Senior System Engineer -Citrix
(Kuala Lumpur)
Responsibilities:American International Group, Inc. (AIG), world leaders in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer.
AIG Global Services (Malaysia) has established centers of excellence for many of its services and is staffed with high-caliber professionals. The company values industry standards and aggressively ensures that the services offered are on par with the best globally. AIG Global Services (Malaysia) is CMMi Level 3 certified and our Infrastructure Managed Services follow ITIL Best Practices. We are firm believers in the certification of individuals and will invest in our workforce to ensure that these needs are met.
We have an employee centric culture which places value on teamwork, leadership by example, quality, a fun & innovative culture, respect, results and integrity.
We seek dynamic individuals who are able to meet the demands of working for global customers with the possibility of international travel.
Senior System Engineer -Citrix
(Kuala Lumpur)
This candidate is required to have a minimum of 2 years experience supporting Microsoft infrastructure and related applications. MS, CITRIX and VM Certifications highly preferred. The Engineer must demonstrate a high level knowledge of Citrix, Microsoft Operating Systems and Active Directory, and VM Server architecture, design, and implementation; the candidate must have experience with connectivity to a Storage Area Network. They will be required to develop system designs and configuration based on client requirements and must refine requirements with the client and ensure compatibility to standards.
Related responsibilities typically include the following:
- Assist in working with vendors to develop/maintain current standards of performance.
- Ensure adherence to procedures and processes for hardware, software, and applications.
- Interact with multiple business units in deployment of new hardware.
- Assist in the development, modification, maintenance, improvement, and troubleshooting of existing systems.
- Hands–on experience with XenApp, MetaFrame XPe, EdgeSight, SoftGrid, Application Streaming, XenDesktop, Microsoft Sequencer for App-V and Provisioning Services are preferred.
- Hands-on experience performing hardware and software recovery.
- Perform operational turnover on all system implementations.
- Work with business clients to evaluate, streamline, and improve current systems, processes, and workflow.
- Develop business case documentation, purchase requests and supporting documentation.
- Work with vendors to install new systems.
- Analyze and resolve operating system and application issues on various systems.
- Assist in the development of troubleshooting tools to allow Systems Administrators to support products when they are put into production.
- Generate and maintain reports and documentation.
- Assist in the research and evaluation of new technologies, products, and services, and recommend acquisitions and modifications as they relate to client application needs.
- Review system performance measurement tools and prepare exception reports for management review.
Requirements:
- Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent.
- At least 2 year(s) of working experience in the related field is required for this position.
To apply: Send in your resume, stating what you could contribute to our team, and how your qualifications and experience fit with the above requirements. Be sure to include contact details for at least two professional and one personal referee and expected remuneration.
Please apply via : www.aiggs.com.my
Human Resource Manager
AIG GLOBAL SERVICES (MALAYSIA)
G-1, Enterprise 1, Technology Park Malaysia, Bukit Jalil,
57000 Kuala Lumpur
Email : hrm@aig.com
