Agensi Pekerjaan Professional Advisory Support Sdn. Bhd.PA recruitment has been established to assist a broad range of Malaysian businesses in the sourcing and recruitment of quality talent. We believe that the right person makes a difference and we are here to help companies drive their organizations forward by hiring the right person for the right job. We provide premium staffing services with the highest level of dedication and professionalism to clients and at the same time provide good career opportunities for candidates. The range of services we offer include Executive Search, Permanent Recruitment, Temporary Staffing, Contract & Outsourcing Services, Promoters and Ambassadors.
Collection Executive
MYR 32003800 [+ Contractual Bonus]
(Kuala Lumpur)
Responsibilities:Collection Executive
MYR 32003800 [+ Contractual Bonus]
(Kuala Lumpur)
- Make “Welcome Calls” via phone and send Welcome Packages
- Provide customer service by responding, tracking and resolving customer inquiries
- Reconciliation of customer accounts (eg. AR, customer payment etc.)
- Receive and apply cash or intercompany transfer (including reconciliation)
- Make collection calls
- Manage collection letters (standard letters)
- Escalate collection activities on delinquency > 90 days
- Manage the invoice process according to country needs (eg. printing, sending in situations where an external printing company is not utilized)
- Manage and process nonfinancial changes (eg. equipment location, billing address, serial number changes), analyzing and ensuring customer information is accurate and up to date in the systems
- Identify past dues (current and potential)
- Manage corrective activities in regard to invoice inaccuracies
- Manage delinquency to exceed targets
- Notify the Financial Account Manager, Customer Delivery Team and/or Portfolio Management when there are recovery issues with their account prior to escalation to Recovery Specialist
Requirements:
- Candidate must possess at least a Degree, any field.
- At least 3 year(s) of working experience in customer care role and the related field is required for this position.
- Preferably Junior Executives specializing in FinanceGeneral/Cost Accounting or equivalent.
- Knowledge of leasing/financial services is essential
- Contract position available.
Interested candidates may also forward your detailed resume to :
Agensi Pekerjaan Professional Advisory Support Sdn. Bhd.
Unit 5.055.07, Level 5,
AMODA, No. 22, Jalan Imbi,
55100 Kuala Lumpur.
Tel : 032144 6822
Fax : 032144 6811
Email : marianne@parecruitment.com.my
For more job opportunities, please visit our website:
http://www.parecruitment.com.my
Only shortlisted candidates will be notified, thank you.
