At arvato digital services, we provide a comprehensive range of services and solutions and business process outsourcing to our global business partners in the IT/high-tech, games, video and audio sectors. We are a leading provider of integrated solutions to create value for our customers and ensure that they are well-equipped for the challenges of their markets. Together with arvato print, arvato systems and arvato services, we are a part of arvato AG, the internationally networked media and communication service provider. arvato AG is a division of Bertelsmann AG, headquartered in Gütersloh, Germany. Bertelsmann is one of the world’s largest media and services companies holding leading positions in television, books, magazines and services. Bertelsmann is a privately owned business started in 1835 and now employs more than 100,000 employees in more than 30 countries.
Collection Manager X 04 (APAC, Japan, India)
(Alexandra Road)
Responsibilities:
Collection Manager X 04 (APAC, Japan, India)
(Alexandra Road)
Responsibilities:
- 02 X Collection Manager (APAC)
- 01 X Collection MAnager (India)
- 01 X Collection Manager (Japan)
- Assign, review and revise collector’s portfolio to ensure even distribution of workload
- Develop and administer collection strategies for collection team
- Monitor collections due from Partners and to initiate follow-up, where appropriate
- Provide timely reporting and analysis that brings awareness of issues, risks and opportunities to management’s attention
- Provide process improvements to collection and reduce receivables including clearing credit balances
- Assist implementation of process improvements
- Monitor collection processes and/or data quality checks and policies compliance.
- Log and resolve collection disputes within stated SLAs (to be established).
- Provide support and assistance during systems UAT.
- Perform various other duties as required or requested by Management
Requirements:
- Diploma/ Degree holder in Accounting / Finance / Commerce. Non- degree holders with substantial experience and right attitude will be considered.
- Demonstrated ability to deal effectively and professionally in a rapidly changing, fast-paced environment, as well as working independently to meet goals and deadlines will be highly desirable
- Demonstrate advance competence with MS Excel
- Experience with SAP will be an added advantage
- Proven ability to work to tight deadlines whilst maintaining accuracy
- Strong interpersonal skills with ability to maintain constant contact with clients
- Ability to communicate effectively both verbal and written
- A high level of Collection understanding & good knowledge of SOX compliance preferred
- Flexible around working hours during specified key periods
- A team player
- Minimum 4 to 5 year experience in collection supervision preferably with regional collection experience
Please submit your updated resume to benjamin.tea@bertelsmann.de
