Job Vacancy AIG GLOBAL SERVICES (MALAYSIA) February 2011

AIG Global Services (Malaysia) is an established MSC-status company offering Global Shared Services to American International Group (AIG) companies around the world. These include both Information Technology Services, as well as Business Processing Services. American International Group, Inc. (AIG), world leaders in insurance and financial services, is the leading international insurance organization with operations in more than 130 countries and jurisdictions. AIG companies serve commercial, institutional and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. AIG Global Services (Malaysia) has established centers of excellence for many of its services and is staffed with high-caliber professionals. The company values industry standards and aggressively ensures that the services offered are on par with the best globally. AIG Global Services (Malaysia) is CMMi Level 3 certified and our Infrastructure Managed Services follow ITIL Best Practices. We are firm believers in the certification of individuals and will invest in our workforce to ensure that these needs are met. We have an employee centric culture which places value on teamwork, leadership by example, quality, a fun & innovative culture, respect, results and integrity. We seek dynamic individuals who are able to meet the demands of working for global customers with the possibility of international travel.
   
Senior System Administrator Wintel
(Kuala Lumpur)

Responsibilities:

• This position has the responsibility to provide all OS and hardware support including, but not limited to break/fix, operating system patches, working with the customer and other AIGT teams to identify and resolve performance and availability issues. On call rotation is required
• Microsoft Server certification is required
• A working knowledge of Microsoft Clustering, Active Directory and VMWare is required. Certifications in these disciplines are a plus.
• The ability to function in a large scale production environment and to follow all required processes.
• Strong written and verbal communication skills are required.
• Strong customer service skills are essential.
• Applicants must possess the logic required to analyze and resolve highly complex technical and business problems.
• The ability to interpret server logs and work with support vendors to resolve issues is essential.

Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Computer/Telecommunication) or equivalent.
• At least 5 year(s) of working experience in the related field is required for this position.
• Full-Time positions available.

To apply: Send in your resume, stating what you could contribute to our team, and how your qualifications and experience fit with the above requirements.
Be sure to include contact details for at least two professional and one personal referee and expected remuneration.
Please apply via : www.aiggs.com.my

Human Resource Manager
AIG GLOBAL SERVICES (MALAYSIA)
(formerly known as AIG-Software International JV Sdn Bhd) G-1, Enterprise 1,
Technology Park Malaysia Bukit Jalil,
57000 Kuala Lumpur

Email : hrm@aig.com